AV Homes

Peace of mind for the place you live.

couple-with-children At AV Homes we know that standing behind our homes and responding promptly to your service needs builds something more durable than any structure…it builds trust.

Please complete the Owner Care Request form on this page. Immediately after hitting the submit button, you should receive a “Thank You / Confirmation” message if not, please call to report your service need.

An AV Homes team member will contact you during normal business hours regarding next steps.


BONTERRA BUILDERS HOMES CLOSED PRIOR TO JULY 1, 2015

On July 1, 2015, AV Homes acquired substantially all of the assets of the Bonterra Builders business and has continued to operate under the Bonterra brand.  In connection with the acquisition, AV Homes agreed to provide two years of warranty administration services to the Bonterra sellers for homes closed prior to July 1, 2015.  AV Homes/Bonterra is no longer acting as warranty administrator for the Bonterra sellers (now known as BB Carolina Holdings, LLC) for homes closed PRIOR to July 1, 2015. We have been advised by BB Carolina Holdings, LLC that it provided certain of its homebuyers with a QBW 2-10 Homebuyers Warranty. Please note, all warranty requests or inquiries regarding Bonterra Builders Homes that closed prior to July 1, 2015, must be submitted directly to QBW as noted below (or as directed in your Limited Warranty Agreement).

QBW Website: http://www.qbwc.com
Telephone: 1-800-334-9143
Address: 325 North Second Street Wormleysburg, PA 17043
Email: info@qbwc.com

 

ROYAL OAK HOMES CLOSED PRIOR TO MARCH 13, 2014

On March 13, 2014, AV Homes acquired substantially all of the assets of the Royal Oak Homes business and has continued to operate under the Royal Oak Homes brand.  In connection with the acquisition, AV Homes agreed to provide two years of warranty administration services to the Royal Oak Homes sellers for homes closed prior to March 13, 2014.  AV Homes/Royal Oak Homes is no longer acting as warranty administrator for the Royal Oak Homes sellers for homes closed prior to March 13, 2014. It is our understand that purchasers of Royal Oak Homes prior to March 13, 2014 were provided with an HBW 2-10 Homebuyers Warranty. Please note, all warranty requests or inquiries regarding Royal Oak Homes that closed prior to March 13, 2014, must be submitted directly to HBW as noted below (or as directed in your Limited Warranty Agreement).

HBW Website: http://www.2-10.com
Telephone: 1-800-775-4736 OR 1-800-743-4210
Address: 13900 E. Harvard Ave., Aurora, CO 80014
Email: info@2-10.com
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BONTERRA BUILDERS HOMES CLOSED PRIOR TO JULY 1, 2015

On July 1, 2015, AV Homes acquired substantially all of the assets of the Bonterra Builders business and has continued to operate under the Bonterra brand.  In connection with the acquisition, AV Homes agreed to provide two years of warranty administration services to the Bonterra sellers for homes closed prior to July 1, 2015.  AV Homes/Bonterra is no longer acting as warranty administrator for the Bonterra sellers (now known as BB Carolina Holdings, LLC) for homes closed PRIOR to July 1, 2015. We have been advised by BB Carolina Holdings, LLC that it provided certain of its homebuyers with a QBW 2-10 Homebuyers Warranty. Please note, all warranty requests or inquiries regarding Bonterra Builders Homes that closed prior to July 1, 2015, must be submitted directly to QBW as noted below (or as directed in your Limited Warranty Agreement).

QBW Website: http://www.qbwc.com
Telephone: 1-800-334-9143
Address: 325 North Second Street Wormleysburg, PA 17043
Email: info@qbwc.com

 

ROYAL OAK HOMES CLOSED PRIOR TO MARCH 13, 2014

On March 13, 2014, AV Homes acquired substantially all of the assets of the Royal Oak Homes business and has continued to operate under the Royal Oak Homes brand.  In connection with the acquisition, AV Homes agreed to provide two years of warranty administration services to the Royal Oak Homes sellers for homes closed prior to March 13, 2014.  AV Homes/Royal Oak Homes is no longer acting as warranty administrator for the Royal Oak Homes sellers for homes closed prior to March 13, 2014. It is our understand that purchasers of Royal Oak Homes prior to March 13, 2014 were provided with an HBW 2-10 Homebuyers Warranty. Please note, all warranty requests or inquiries regarding Royal Oak Homes that closed prior to March 13, 2014, must be submitted directly to HBW as noted below (or as directed in your Limited Warranty Agreement).

HBW Website: http://www.2-10.com
Telephone: 1-800-775-4736 OR 1-800-743-4210
Address: 13900 E. Harvard Ave., Aurora, CO 80014
Email: info@2-10.com