AV Homes

La paz de la mente para el lugar donde vives.

couple-with-children En Casas AV sabemos que se coloca detrás de nuestras casas y de responder con prontitud a sus necesidades de servicio con el tiempo se acumula algo más duradero que cualquier estructura. Fomenta la confianza.

Háganos saber lo que usted necesita. Complete and submit the Owner Care Request form on this page. Immediately after hitting the submit button, you should receive a “¡Gracias / Confirmation” message replacing the form. Should you not see this message please call to report your service need.

  • correo electrónico de Arizona: CustomerCareAZ@avhomesinc.com
  • Charlotte, NC Service Number: 704-285-6201, ext. 2074
  • Florida Service Number: 800-858-5933
  • Raleigh, NC Service Number: 919-313-2085

Otherwise, an AV Homes team member will contact you during normal business hours to confirm receipt and arrange any next steps.


BONTERRA BUILDERS HOMES CLOSED PRIOR TO JULY 1, 2015

En julio 1, 2015, AV Homes acquired substantially all of the assets of the Bonterra Builders business and has continued to operate under the Bonterra brand. In connection with the acquisition, AV Homes agreed to provide two years of warranty administration services to the Bonterra sellers for homes closed prior to July 1, 2015. AV Homes/Bonterra is no longer acting as warranty administrator for the Bonterra sellers (now known as BB Carolina Holdings, LLC) for homes closed PRIOR to July 1, 2015. We have been advised by BB Carolina Holdings, LLC that it provided certain of its homebuyers with a QBW 2-10 Homebuyers Warranty. Please note, all warranty requests or inquiries regarding Bonterra Builders Homes that closed prior to July 1, 2015, must be submitted directly to QBW as noted below (or as directed in your Limited Warranty Agreement).

QBW Website: http://www.qbwc.com
Telephone: 1-800-334-9143
Dirección: 325 North Second Street Wormleysburg, PA 17043
Email: info@qbwc.com

 

ROYAL OAK HOMES CLOSED PRIOR TO MARCH 13, 2014

En marzo 13, 2014, AV Homes acquired substantially all of the assets of the Royal Oak Homes business and has continued to operate under the Royal Oak Homes brand. In connection with the acquisition, AV Homes agreed to provide two years of warranty administration services to the Royal Oak Homes sellers for homes closed prior to March 13, 2014. AV Homes/Royal Oak Homes is no longer acting as warranty administrator for the Royal Oak Homes sellers for homes closed prior to March 13, 2014. It is our understand that purchasers of Royal Oak Homes prior to March 13, 2014 were provided with an HBW 2-10 Homebuyers Warranty. Please note, all warranty requests or inquiries regarding Royal Oak Homes that closed prior to March 13, 2014, must be submitted directly to HBW as noted below (or as directed in your Limited Warranty Agreement).

HBW Website: http://www.2-10.com
Telephone: 1-800-775-4736 OR 1-800-743-4210
Dirección: 13900 Lo. Harvard Ave., Aurora, CO 80014
Email: info@2-10.com